Thank you for choosing Phajil.com for your online shopping needs. We strive to provide you with a seamless and enjoyable shopping experience. To ensure your satisfaction, we have outlined our Exchange Policy below.
Eligibility for Exchange:
Exchanges are accepted within 7 days from the date of purchase.
We are only responsible for size changes other than than that we incur additional charges
Products must be in their original condition, unused, and with all tags and packaging intact.
Exchange Procedure:
To initiate an exchange, please contact our Customer Service team at bephajil@gmail.com.
Provide your order number, the name of the product you wish to exchange, and the reason for the exchange.
Our Customer Service team will guide you through the exchange process, including providing you with a return authorization and shipping instructions.
Inspection and Approval:
Upon receiving the returned item, our team will inspect it to ensure it meets the eligibility criteria.
Once approved, we will process the exchange and dispatch the replacement item.
Refund:
If refund is approved, Refund will be issued to your original payment method within (5-7 days)
Return:
We have 14 days of return policy
Out-of-Stock Refund:
In the event that the replacement item is out of stock, we will issue a refund for the purchase amount.
Refunds will be processed using the original payment method.
Exceptions:
Customized or personalized items are not eligible for exchange unless there is a manufacturing defect or an error on our part.
Contact Information:
For any inquiries or assistance regarding exchanges, please contact our Customer Service team at bephajil@gmail.com.
Policy Updates:
Phajil.com reserves the right to update or modify this Exchange Policy at any time. Please refer to our website for the latest policy information.
By shopping at Phajil.com, you agree to abide by this Exchange Policy. We appreciate your trust in us, and we are committed to providing you with the best possible service.
Thank you for choosing Phajil.com!